The Technical Writer will be responsible for creating, updating, and writing user documentation, requirements, design specifications, references, manuals and instructions.
Requirements
- Ability to effectively communicate both orally and in writing
- Experience developing process flows, methods and procedures, functional requirement documentation
- Highly detail-oriented and organized with excellent analytic and problem-solving abilities
- Excellent verbal and written communication and interpersonal skills
- Excellent open and proactive written communication skills with focus on grammatical and usability skills
- Ability to work in a team-oriented environment
- Knowledge of Microsoft applications to include Excel, Word, Project, PowerPoint, and VISIO
- Knowledge of business process development and improvement
- Previous experience in external customer-facing technical support
Benefits