Technical Writer

The Technical Writer will be responsible for creating, updating, and writing user documentation, requirements, design specifications, references, manuals and instructions.

Requirements

• Ability to effectively communicate both orally and in writing
• Experience developing process flows, methods and procedures, functional requirement documentation
• Highly detail-oriented and organized with excellent analytic and problem-solving abilities
• Excellent verbal and written communication and interpersonal skills
• Excellent open and proactive written communication skills with focus on grammatical and usability skills
• Ability to work in a team-oriented environment
• Knowledge of Microsoft applications to include Excel, Word, Project, PowerPoint, and VISIO
• Knowledge of business process development and improvement
• Previous experience in external customer-facing technical support

Benefits

• 401k Matching