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Job description
We are seeking a motivated L2 Support professional with 1 to 2 years of experience to join our dynamic team. In this role, you will provide Level 2 technical support, troubleshoot hardware and software issues, and ensure reliable IT operations for our clients.
Provide timely and efficient Level 2 support for hardware, software, and network issues. Diagnose and resolve complex technical problems escalated from Level 1 support. Document support activities and solutions in the ticketing system.
1 to 2 years of experience in technical support or a related IT role. Bachelor's degree in Computer Science, Information Technology or related field is Mandatory. Strong knowledge of Windows and Linux operating systems.
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Tech, Software & IT Services
Two95 International Inc. is a global technology solutions provider that delivers advanced enterprise services in Digital Transformation, GenAI, Cloud ERP, and managed outsourcing. The company partners with Fortune 500 and mid‑market clients across diverse industries to build secure, edge‑enabled, and cloud‑native infrastructures. Its unique blend of direct‑hire staffing, managed services, and cutting‑edge AI capabilities enables businesses to accelerate innovation while reducing risk. Two95’s culture of continuous learning and customer‑centric delivery positions it as a trusted partner for organizations seeking sustainable digital growth.