SVP, Loan Administration

Role Overview

The SVP, Loan Administration owns the strategy and results for Escrow, Special Loans, Credit Reporting, and Assumptions driving exceptional customer service combined with regulatory integrity. Manages the activities and operations of Escrow, Special Loans, Credit Reporting and Assumptions. Responsible for coaching, influencing and developing team members.

What You Will Do

Monitor and manage KPIs to drive accountability and continuous improvement. Maximize RoundPoint revenue through strategic budget oversight, including maintenance and management of the operation’s staffing models, maintaining appropriate staffing levels, the design and implementation of AI to reduce headcount, annual contract review and negotiations, vendor oversight, loss management and allocation, and overall operational efficiency and quality.

Why It Might Be a Fit

Active thought partner and contributor to corporate priorities and objectives, the interpretation and implementation of regulatory and agency guidance and requirements, and revenue maximizing and cost containing initiatives. Ability to create synergies across teams, processes and people. Ability to create, engineer, and operationalize processes and data.

Requirements

• Bachelor’s degree in finance or accounting. Master’s degree preferred
• 10+ years’ of progressively responsible mortgage servicing experience
• Strong written and oral communication skills
• Deep experience in managing front-end servicing operations including escrow and credit reporting.
• Ability to create synergies across teams, processes and people
• Ability to create, engineer, and operationalize processes and data
• Demonstrated ability to manage all levels of an operation

Benefits

• healthcare
• PTO
• retirement
• learning budget
• parental leave
• wellness
• visa/relocation
• remote flexibility
• stipends
• bonus/commission
• paid holidays