Customer Service Representative

We are seeking a Customer Service Representative to handle all aspects of servicing accounts, including order processing and invoicing, inventory management and control, and daily operations of the Operations Department. The successful candidate will have excellent communication skills, analytical skills, and technical proficiency in Microsoft Office applications, including advanced Excel skills. They will work in a fast-paced environment, handling high volumes of calls and inquiries, and resolving issues promptly and effectively. The position offers competitive compensation, comprehensive benefits, and opportunities for growth and development.

Requirements

• High school diploma required; Bachelor’s Degree in Business or Logistics preferred.
• 2-5 years of recent experience in administration, operations, or logistics preferred.
• Experience in inventory control and procurement planning preferred.
• Excellent communication skills, including command of English (speaking, reading, writing).
• Strong analytical skills with a strong numeric aptitude, technical proficiency, and effective problem-solving abilities.
• Proficient in Microsoft Office applications, with advanced Excel skills required.
• Excellent report writing and presentation skills.
• Ability to learn new computer systems, products, concepts, and techniques.
• Organized team player able to work independently in a results-driven, fast-paced environment.

Benefits

• Comprehensive benefits including medical, dental, vision, Flexible Spending Account, company paid life insurance, supplemental voluntary term life insurance, 401k retirement plan (Roth and Non-Roth), short-term disability, AFLAC policies, paid time off (sick/personal, vacation, floating holiday and company paid holidays)