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Job description
Uniphore is looking for an IT Technician to support employees across all business functions. The IT Technician will help ensure that the system's operating platform, network, and security procedures align with industry best practices and company goals.
Respond to support requests, provide support to end-users, update and maintain hardware and software inventory, manage user account issues, install basic IT software, and assist with conference room issues and routine maintenance.
Must have 1-3 years of experience in a related IT industry, good knowledge of troubleshooting, and strong knowledge in servers, RAID, HyperV, and VMWare products.
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Company
Tech, Software & IT Services
Uniphore builds a sovereign, composable AI platform that seamlessly connects enterprise data, fine-tunes models, and deploys agentic conversational AI across organizations. The company specializes in speech recognition, analytics, and virtual digital assistants, delivering personalized, user-friendly experiences while meeting enterprise security, governance, and scalability requirements. With a customer base of over 2,000 businesses worldwide and recognition on Deloitte’s Fast 500, Uniphore positions itself as a trusted partner for AI-driven customer engagement and sales intelligence. Its blend of consumer-grade simplicity and enterprise-grade robustness makes it a distinctive leader in the conversational AI landscape.