Field Technician - Water Fire & Mold Restoration (Omaha)

The Field Technician provides initial response to leads from property owners, assesses damage, and assists customers in the restoration process. They must possess a desire to care for customers and restore their property to a better condition than before. The role requires a

Requirements

• Maintain a safe work environment as the top priority.
• Be pleasant, courteous and compassionate with customers at all times.
• Rapidly respond to customer needs by calling meeting with them ASAP to assess the situation and the damage.
• Learn the process to help customers seek insurance approval for demolition.
• Apply proper containment methods to protect unaffected areas, residents, and pets from hazards resulting from demolition and or microbial contamination.
• Maintain and upload accurate job notes on a daily basis; includes uploading photos, moisture readings, clean-up records and notes to document work progress on UWRG’s internal CRM system.
• Be available for On-Call weeknights and weekends on a rotating basis.
• Maintain a professional appearance and demeanor.
• Maintain vehicle, equipment, shop cleanliness and mechanics.
• Acquire and maintain required certifications.
• Attend all mandatory company meetings, both internal and external
• Learn and comply with company policies, procedures, and the technical skills and methods needed to function within the company structure.

Benefits

• Paid vacations
• Health insurance
• 401K benefits