Future Opening: Support Service Staff Lead (Federal Way)
Urban League of Metropolitan SeattleWashington, United States
Posted January 27, 2026
55000 - 59760 USD
Full Time
About the Company
The Urban League of Metropolitan Seattle (ULMS), an affiliate of the National Urban League, has served Seattle and King County for 80 years, delivering community-based programs to African Americans and other marginalized groups. Its core mission is to empower underserved populations toward self‑sufficiency through public advocacy, education, housing and financial counseling, employment resources, and support for minority‑owned small businesses. ULMS distinguishes itself by combining long‑standing local expertise with a collaborative partnership model that mobilizes businesses, nonprofits, and government agencies to create sustainable opportunities. The organization fosters a culture of inclusivity, evidence‑based practice, and proactive community engagement, making it a respected partner for job seekers and professionals committed to social impact.
Job Description
The Support Service Staff Lead supports HTH residents by maintaining a clean, safe, and organized space, and providing and/or assisting residents in accessing support services, community integration, life skill training, housing maintenance, transportation, and other needed services.
Requirements
- 2 years of direct experience working with individuals who face challenges and barriers including homelessness
- High school diploma or equivalent required
- Ability to read and write in standard English
- Demonstrates cultural competency and sensitivity to the needs of adults with multiple challenges
- Proficiency in MS Office – Word, Excel, Outlook
- Ability to interact with a wide variety of audiences
- Ability to work independently with limited supervision
- Strong organizational skills and ability to multi-task
- Ability to maintain privacy and confidentiality
- Experience in working with homeless individuals is strongly preferred
- Non-profit experience strongly preferred
Benefits
- Medical
- Dental
- Vision
- Group Life & ADD
- Employee Assistance Program
- 403(b) retirement
- Health & Fitness Benefit
- LinkedIn Learning Account
- Professional Development Funds
- Paid Time Off
- WA State Paid Family & Medical Leave
- Workers Compensation Coverage
- Taxes
