The Program Director - Supportive Housing will lead the development and implementation of Urban Resource Institute's Innovative Urban Village supportive housing program, working with team members and program leaders to design and develop the program model, service framework, and operational policies and procedures. The Director will ensure the provision of quality and effective services to families who have experienced homelessness as a result of domestic violence, and maintain constructive collaborative relationships with partner agencies and funding sources.
Requirements
- Assist with implementing supportive housing programs in NY and maintain general oversight at assigned site(s).
- Partner with the Senior Vice President of Housing Initiatives to lead the development of the Innovative Urban Village supportive housing program model.
- Design and draft program policies, procedures, and operational protocols in alignment with ESSHI requirements, OTDA regulations, and URI standards.
- Collaborate with executive leadership and cross-functional departments to operationalize program infrastructure prior to opening.
- Develop onboarding, training, and supervision structures to support program fidelity and consistency from launch forward.
- Ensure compliance with all relevant federal, state and local regulations as well as agency and program policies, including ESSHI requirements and supportive housing standards.
- Develop and implement consistent policies and practices regarding program management, client services and other agency protocols.
- Ensure entry into required data management systems, including NYC CAPS, HMIS, and/or other systems as applicable to supportive housing contracts.
- Maximize bed utilization and achieve optimal occupancy rates.
- Work with program leaders and evaluation staff to build and develop services that represent the best practices in working with survivors of domestic violence and families in permanent supportive housing.
- Provide leadership in the development of strong intra- and inter-agency collaborations to improve the systemic response to homeless families and survivors of domestic violence transitioning to permanent housing.
- Represent URI at city and statewide coalitions, task forces and committees to ensure the continuation of solid collaborative approaches.
- Play a leadership role towards achievement of organizational mission and strategic plans.
- Assist in the creation and monitoring of the annual supportive housing services program budget.
- Ensure facilities are maintained at the highest level and facilitate collaboration between facilities and operations staff.
- Provide weekly supervision to assigned staff and ensure the provision of regular supervision of all other program staff.
Benefits
- Paid Time Off
- 401k Matching
- Retirement Plan
- Tuition Reimbursement
