
Job description
We're hiring Pylon's first Controller. This is a high-impact, foundational role. You'll own all aspects of accounting, oversee relationships with third-parties, and support the business as we scale from Series B and beyond.
Financial Reporting: Own month-end close processes, consolidations, and financial statement preparation in accordance with GAAP. Accounting Operations: Oversee processes including AR (Order-to-Cash) and AP (Procure-to-Pay), partnering closely with sales, rev ops, legal, and operations teams.
You'll build the team as we scale, and have the opportunity to build and improve processes from the ground up.
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Tech, Software & IT Services
Pylon offers a modern B2B customer support platform that replaces Zendesk by integrating ticketing, omnichannel messaging (Slack Connect, Microsoft Teams), chat widgets, AI‑powered knowledge bases and agents, account intelligence, and customer marketing tools into a single solution. Designed to streamline post‑sales operations, it enables teams to manage inquiries, analyze customer data, and deliver targeted marketing without switching between disparate tools. Pylon’s focus on B2B workflows and AI‑driven insights distinguishes it in the support software market, providing a cohesive, data‑centric experience for post‑sales teams.