Software Support
User Experience Researchers Pte.LtdUnited States
Posted February 5, 2026
Full Time
About the Company
USER is a Singapore‑based UX consultancy and digital transformation partner that helps organizations redesign work through human‑centred strategies and emerging technologies. The firm delivers end‑to‑end services—including user research, UX/UI design, data analytics, AI and low‑code solutions, usability testing, and talent acquisition—to a portfolio of 100+ multinational clients and government agencies across APAC. With offices in China, Japan, Vietnam and the Philippines, USER combines local market insight with ISO 9001:2015 and ISO 27001:2022 compliance to deliver secure, high‑quality digital experiences. Its agile, low‑code delivery model and dedicated usability testing lab set it apart as a flexible, innovation‑driven partner for businesses seeking sustainable, human‑centric digital growth.
Job Description
Develop and support applications IAS, IBS+, IBBR, and IBPS. Work on ServiceNow tickets and support the Build and Run Activity for these applications.
Requirements
- Advanced proficiency in IBM Informix 4GL, Java, Jasper, C#, and VB.net
- Ability to work on ServiceNow tickets
- Ability to work 12-hour standby shift during weekend
- Ability to work 8-hour shift following EU hours
Benefits
- Competitive salary
- Opportunities for career growth and development
- Collaborative and dynamic work environment
