Head of Aftermarket Services

We are seeking a Head of Aftermarket Services to lead the development of support models, services, and partnerships to ensure the Valo enters service smoothly and delivers an outstanding experience for our global customers.

Requirements

• Engineering degree in aerospace, mechanical, or electrical engineering
• Senior aerospace aftermarket or commercial operations, or in-service support leadership role
• Track record of recruiting, building and developing high-performing aftermarket care teams
• Proven experience leading commercial aircraft operations and working directly with customers in high-stakes environments
• Strong knowledge of airworthiness and regulatory standards (EASA, CAA, FAA) and how they apply to in-service support
• Experience delivering or supporting entry-into-service programmes for commercial aircraft
• Chartered Engineer (CEng) status and/or MBA or equivalent commercial training
• Digital-first mindset with a passion for modernising fleet support and applying new technologies
• Experience working internationally or supporting diverse global customers

Benefits

• 26 days holiday, plus bank holiday
• 5 extra days per year to buy (or sell)
• 5 extra days holiday when you get married or enter a civil partnership
• Additional 4% of your salary to spend on extra benefits
• Award-winning digital health and wellbeing service (Help@Hand)
• Company performance based bonus - rewarding company and individual performance
• Company Share Scheme - open to every Vertical employee
• Company Pension Scheme - 5% and we match it
• Breakfast on us, every day