Customer Experience Coordinator at VEG, helping people and pets when they need it most. Creating a better emergency experience through immersive, customer-focused service. Competitive compensation and focus on learning and growth.
Requirements
- 2+ years of experience in a customer service role
- Advanced proficiency in computer programs and practice management software
- Highly organized, with strong attention to detail
- Strong communication skills; able to interact positively with anyone and everyone
- The ability to multitask and thrive amid chaos
- High emotional intelligence, able to read a room and plan and act accordingly
- Adaptable and amenable in high stakes environments
- Problem solving skills and a focus on innovation
- Must be willing to work in a noisy environment with strong or unpleasant odors
- Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
Benefits
- Flexible work schedules
- Generous employee referral program
- Comfy scrubs
- Cool VEG swag
- Food in the fridge
- Unlimited ER CE + travel stipend
- Competitive compensation: pay range is $18-$24 and based on experience