Via is using technology to transform transportation around the world. As General Manager, you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company.
Requirements
- Manage the on-site daily operations of Via’s service in Sarasota
- Prioritize operational issues as a real-time point of contact for drivers and dispatchers and provide creative solutions for scheduling of a round-the-clock team
- Manage and mentor the on-site team of dispatchers and shift managers
- Be the face of the operation; develop relationships with driver partners, customers, community leaders, and local organizations
- Liaise closely with Via senior management and Via’s external partners
- Develop clear metrics for the team and visibility into results against KPIs and priorities to the on a weekly basis
- Prepare reports and analyze data to improve operational processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction.
- Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations
- Lead, coach and develop an engaged team of drivers, fostering a collaborative, cohesive, and energetic environment.
Benefits
- Generous and comprehensive benefits package
- Free medical plans
- 401K matching
