Associate Software Engineer

Role Overview

The Developer Tooling team is responsible for providing technical support for internal and external developers using the Genesys Cloud platform. We build tools to help support both our internal and external development teams. A successful software engineer for the Developer Tooling team at Genesys is one who is independent, organized, highly motivated to improve software and enjoys the creation of not only software, but the automation and operationalization that goes with it.

What You Will Do

Day-to-day duties include, but are not limited to: Providing support and consulting for Genesys Cloud developers through our on-line support forums and in-person consultation with internal teams and customers. Designing and constructing development tools, SDKs, our Terraform provider and CLIs for our network of internal and external developers who use the Genesys Cloud platform to deliver call center and telephony solutions.

Why It Might Be a Fit

Successful software engineers at Genesys will have an opportunity to become a leader, mentor and role model for peers and juniors. They show pride of ownership and strive for excellence in everything they do.

Requirements

• 3-5 years’ experience working with the Java programming language or another Object-Oriented programming language (.NET, GO)
• 1-2 years’ experience with the JavaScript, Typescript and/or React
• 1-2 years’ experience with web architectures and technologies (HTTP, REST)
• Strong analytical, diagnostic and communication skills (verbal and written).
• Ability to take technical ownership of a problem and drive to resolution with the appropriate sense of urgency.
• Strong communication skills to interact with team members in different locations.

Benefits

• larger tech companies
• great benefits and perks