Service Engineer

Role Overview

Service Engineer will service, test, troubleshoot and repair manual and robotics products within the EMEA/APAC region. The role includes customer's equipment either in-house or at customer's premises and training as and when required.

What You Will Do

Service and Repair of Manual and Robotic products, technical support to Distributors/Dealers/OEM's end customers and our own Customer Service team, inspection and repair of Loan Demo Kit, travel to customer sites, produce estimates, and assist with the planning of service visits.

Why It Might Be a Fit

We are looking for individuals who share our commitment to supporting our environment, our communities, promoting diversity and operating ethically in everything we do. The role requires a strong technical experience, good customer service skills, and good communication skills.

Requirements

• Minimum 5 years engineering experience
• Advanced level of English (both written and spoken)
• Good customer service skills
• Good communication skills, verbal and written
• Strong technical experience
• Good training skills
• Proven track record in problem solving
• Able to work under pressure and manage own time and resources effectively
• Good computer skills

Benefits

• Flexible working hours to fit around family commitments
• Opportunity to work in a diverse and inclusive environment
• Commitment to supporting the environment, communities, and promoting diversity
• Health and safety policy in place