ALTERNANCE - Qualité & Expérience Client (H/F)

Join Volkswagen Group France as an Alternance - Quality & Client Experience and participate in the development of sustainable, connected, and adapted mobility solutions. You will be part of the Quality Service & Client Experience Department and help improve permanent customer satisfaction. The job involves various projects, such as developing Client Experience, monitoring Quality Department indicators, and analyzing Client Experience Studies.

Requirements

• Training Bac+4/Bac+5, Engineer School or Commerce (DATA Analyst)
• First experience of internship within a company
• Master advanced Office Package Mastery (Excel and PowerPoint) and English
• Rigorous, precise, autonomous, curious, and able to work with several interlocutors and on several files in parallel
• Writing and relational qualities, team spirit, method

Benefits

• Remuneration according to the metalworking CCN
• 13th month bonus
• Participation in profits in accordance with the company's results
• 50% reimbursement of public transportation fees (80% for the Navigo pass)
• Possibility of remote work up to 2 days/week
• 25 days of flexibility/year for unforeseen events
• Company health insurance
• Access to the company restaurant
• CSE with a wide range of activities
• Possibility to buy or rent vehicles from the 6 brands at preferential rates
• Gymlib subscription
• Weekly sports sessions organized on site