Vuori is re-defining what athletic apparel looks like. As a Retail Assistant Store Manager, you'll help lead the retail sales team and create an unforgettable customer experience. You'll work with the sales team to ensure each customer receives the best experience possible and take ownership of the sales floor and sales team to ensure customer experience is the first priority.
Requirements
- Create an unforgettable customer experience
- Forge lasting relationships with customers by engaging with them about product details, new product and replenishment and invite them to upcoming events
- Be knowledgeable on what’s new and what’s selling well and shares with both the customer and team
- Assists the Store Inventory Lead in the processing of all shipments of product, as well as inventory management
- Works with Retail Store Manager on daily maintenance, sales strategy, community and team management to ensure the business runs smoothly and successfully
- Completes weekly manual restock and sends report to inventory management
- Completes weekly cycle counts
- Ensures all store supplies are stocked and communicates needs on a monthly basis
- Processes all online returns and defective products as needed and ships to the warehouse
- Ensures all restock and destock is handled on a daily basis
- Assists in keeping the backroom clean and bins organized
- Manages the Aloha displays; refreshed and restocked weekly
- Manages the mannequin refresh and checking one offs
- Ensures all merchandising standards are happening on the floor
- Available morning and/or evening, work 8 hour shifts, 5 days/week, and open availability
- Must be a leader in punctuality and attendance, adhering to scheduled shifts
- Ability to develop relationships with customers and colleagues
- A customer service expert, creates experiences and develops relationships with customers, embraces the social aspect of sales and the ability to positively and proactively handle customer concerns
- Ability to prioritize multiple tasks in a fast-paced environment
- Ability to quickly learn new procedures and processes
- Strong organizational skills and follow through skills
- Excellent communication and interpersonal skills
- High level of ownership, accountability and initiative
- Eager to develop new skills and responsive to feedback
Benefits
- Health Insurance
- Savings and Retirement Plan
- Employee Assistance Program
- Generous Vuori Discount & Industry Perks
- Paid Time Off
- Wellness & Fitness benefits
