Resident Services Coordinator

As a Waterton Resident Services Coordinator, you will work with residents and respond to inquiries and concerns within the community, providing exceptional customer service, and support the Community Manager with administrative, leasing, and customer service facets of the community’s operations.

Requirements

• Build and maintain positive relationships with residents
• Engage residents through ongoing programs and events
• Monitor service requests on behalf of residents
• Work with the Property Accounts Specialist to oversee the lease renewal program and documentation process
• Manage move-outs, security deposits, refunds, and reimbursements
• Coordinate with the Community Manager and Property Accounts Specialist to manage eviction processes

Benefits

• 12 weeks of paid parental leave
• Competitive hourly compensation and renewal bonuses
• Full suite of benefits including Medical, Dental, Life, Disability, and pet insurance
• 401K + match
• Generous paid time off, volunteer time off, and paid holidays
• A commitment to life-long learning through learning plans
• Tuition reimbursement