CHHA Intake Coordinator

Role Overview

The CHHA Intake Coordinator serves as the primary point of contact for patients, families, referral sources, hospitals, rehab facilities, and physicians regarding Certified Home Health Agency (CHHA) services. This role is responsible for coordinating the intake and onboarding process from referral through start of care (SOC), ensuring timely communication, accurate documentation, insurance verification, and coordination with clinical teams to facilitate seamless patient admissions.

What You Will Do

Key Responsibilities: Referral Management, Insurance & Eligibility Verification, Communication & Customer Service, Case Coordination, Documentation & Data Management, Team Collaboration.

Why It Might Be a Fit

Required Qualifications & Skills: Experience in home care intake, healthcare coordination, or healthcare administration, Knowledge of CHHA regulations, Medicare, Medicaid, and HMO requirements, Excellent verbal and written communication skills, Proficiency in Microsoft Outlook and Microsoft Excel, Experience with Electronic Health Records (EHR) systems.

Requirements

• Minimum of 1 year of experience in home care intake, healthcare coordination, or healthcare administration
• Prior CHHA or home health experience
• Understanding of CHHA regulations, Medicare, Medicaid, and HMO requirements
• Excellent verbal and written communication skills
• Proficiency in Microsoft Outlook and Microsoft Excel
• Experience with Electronic Health Records (EHR) systems