Wellthy is a care infrastructure company that aims to support families in managing their health and well-being. The Care Adviser role involves executing care-related tasks to support Care Coordinators in delivering a high-quality member experience.
Requirements
- Execute a variety of care-related tasks to support Care Coordinators
- Maintain a task load that aligns with employment status
- Leverage Wellthy's Care Network and available tools to ensure timely and effective task completion
- Conduct thorough research to gather, analyze, and synthesize information that supports members' caregiving needs
- Utilize creative thinking to identify and implement effective, resourceful solutions tailored to individual care plans
- Partner closely with Care Coordinators and Care Managers to ensure seamless execution of tasks and timely progress
- Proactively communicate updates, task progress, and any barriers to completion
- Ensure all assigned tasks meet Wellthy's quality standards, including attention to detail, timeliness, and accuracy
Benefits
- Medical, dental and vision benefits within 30 days of hire
- Retirement saving account with matching company contributions
- Mental health benefits
- 15 days paid vacation, two additional days for each subsequent years (up to a maximum of 25 days)
- Sick and Caregiving Days
- Professional development initiatives for growth
- Generous parental leave (maternal and paternal) during a new child’s first year (born into family or adopted) and pregnancy loss leave
