Care Adviser, Medical/Mental Health

Wellthy is a care infrastructure company that aims to support families in managing their health and well-being. The Care Adviser role involves executing care-related tasks to support Care Coordinators in delivering a high-quality member experience.

Requirements

• Execute a variety of care-related tasks to support Care Coordinators
• Maintain a task load that aligns with employment status
• Leverage Wellthy's Care Network and available tools to ensure timely and effective task completion
• Conduct thorough research to gather, analyze, and synthesize information that supports members' caregiving needs
• Utilize creative thinking to identify and implement effective, resourceful solutions tailored to individual care plans
• Partner closely with Care Coordinators and Care Managers to ensure seamless execution of tasks and timely progress
• Proactively communicate updates, task progress, and any barriers to completion
• Ensure all assigned tasks meet Wellthy's quality standards, including attention to detail, timeliness, and accuracy

Benefits

• Medical, dental and vision benefits within 30 days of hire
• Retirement saving account with matching company contributions
• Mental health benefits
• 15 days paid vacation, two additional days for each subsequent years (up to a maximum of 25 days)
• Sick and Caregiving Days
• Professional development initiatives for growth
• Generous parental leave (maternal and paternal) during a new child’s first year (born into family or adopted) and pregnancy loss leave