Summer Customer Service Representative

Role Overview

The Customer Service Representative (CSR) is responsible for providing excellent customer service, processing transactions, and identifying sales opportunities. They will work in a team environment to service customer needs and contribute to the success of the Banking Center.

What You Will Do

Perform customer transactions, answer incoming telephone calls, and complete outbound customer calls to support sales and service needs. Develop and maintain working knowledge of the Bank's products and services.

Why It Might Be a Fit

Must have strong product knowledge, excellent organizational skills, and the ability to multi-task and be flexible. Ability to read and comprehend simple instructions, short correspondence, and memos.

Requirements

• High school diploma or GED
• Cash handling and customer service experience preferred
• Proficient in Microsoft Outlook 365
• Ability to read and comprehend simple instructions, short correspondence, and memos
• Ability to effectively present information in one-on-one and small group situations
• Sound mathematical and analytical skills
• Ability to lift and carry up to 25 lbs