The Account Specialist is responsible for managing assigned patient accounts from initial billing through resolution to a zero balance. This role requires strong analytical and accounting skills to assess payments, adjustments, and discrepancies while maintaining communication with patients and insurance carriers.
Requirements
- Excellent organization and follow-up skills
- Excellent verbal and written communication skills
- Strong problem-solving skills
- Ability to organize and prioritize work assignments
- Ability to manage multiple priorities in a fast-paced environment
- Ability to analyze situations and respond in a timely manner
- Ability to work effectively in multi-functional teams
- Ability to establish and maintain effective working relationships within The West Clinic
- Proficiency in computer applications including word processing and email
- Ability to perform 10-key by touch
Benefits
- Comprehensive benefits package
- No nights, weekends, or holidays