As a Banking Specialist in our Contact Centre, you will be responsible for identifying customer's banking needs, providing advice and solutions, and seeking new opportunities to offer additional advice and solutions to support customers' financial goals.
Requirements
A solid track record of delivering exceptional customer service and building strong customer relationships
Strong communication and interpersonal skills, able to clearly articulate what is needed
A genuine desire to help others, committed to finding great solutions and helping our customers achieve their financial goals
Benefits
4 weeks standard holiday + 5 additional days of wellbeing leave
Additional purchased leave options up to 4 weeks per year
Banking benefits, insurance discounts and superannuation scheme
Growth and development – we provide opportunities for development and promote internal mobility
Recognition - we recognise and reward our star performers
School holiday subsidy - help you balance work and family during school holiday
