Customer Support Specialist (LATAM Only)

We are looking for a Customer Support Specialist to join our team in Latin America. The ideal candidate will have experience in SaaS support, be comfortable building and troubleshooting automated workflows, and have strong written English skills.

Requirements

• Real SaaS support experience
• Comfort building and troubleshooting automated workflows using Zapier, Make, or similar no-code tools
• Proactive instinct
• Ability to manage multiple open conversations simultaneously under a 2-minute SLA
• Strong written English
• Comfortable on Zoom sharing your screen and walking customers through fixes
• Ambition to grow into CSM, product, or marketing over time

Benefits

• Competitive compensation
• Monthly performance bonuses
• WeWork membership