CLIENT DESK ENGINEER (M/W/D)
Wilken Software GroupUlm, Baden-WĂĽrttemberg, Germany
Posted August 12, 2025
Full Time
About the Company
Wilken Software Group, established in 1977 with headquarters in Ulm, offers tailored solutions for mid-sized and large enterprises across key sectors including energy, healthcare, and social services. With a team of over 600 experts at six locations in Germany, Switzerland, and Spain, the company provides a range of products and services such as ERP software, billing solutions, process consulting, cloud computing, and business analytics. Wilken's core value proposition lies in integrating technology, human expertise, and visionary approaches to empower businesses with sustainable and effective tools for today's challenges.
Job Description
IT Support at the highest level involves processing and documenting IT support requests internally and offering remote and on-site support. This role focuses on provisioning workspaces, managing equipment, participating in internal projects, and contributing to solutions.
Requirements
- Deep experience in IT support (1st & 2nd Level)
- Advanced knowledge in Microsoft 365, Baramundi and Windows-Administration
- Experience with Azure AD, particularly user and group management
- Experience in the creation and maintenance of IT documentation and knowledge bases
- Ability to systematically analyze and solve complex technical problems
Benefits
- Flexible working hours models
- Modern work environment
- Individual further education
- Sporty and social events
- Health and sustainability offers
- Attractive retirement plan
