Accounts Operation Manager
Williams LeaSingapore, Singapore
Posted February 1, 2019
Full Time
About the Company
Williams Lea is the global provider of tech-enabled skilled business-critical support services to financial, legal and professional services firms, connecting people, processes and technology to streamline key business and administrative functions and helping companies adapt to a more virtual and digital workplace. Built on a strong heritage, great client relationships and a talented team, Williams Lea is the trusted global outsourcing provider to clients in highly regulated environments. Williams Lea serves clients in 20 countries across four continents and has 7,000 employees worldwide. Williams Lea is backed by Advent International, one of the largest and most experienced global private equity investors.
Job Description
Ensuring successful delivery of a suite of services with full P&L responsibilities managing presentations, production, fleet, records management and mail operations to a global investment banking client.
Requirements
- 5+ years comprehensive outsource experience
- 5+ years prior leadership/management experience, ideally in the banking industry
- Previous presentation, production or document management experience
- Strong proficiency and knowledge of Microsoft Excel, Word & PowerPoint
- Excellent verbal and written skills
- Highly detail oriented
- Strong customer service and interpersonal communications skills
- Maintain confidentiality and exhibit professional decorum at all times
- Competent in all aspects of host site services
- Ability to prioritize and handle multiple tasks
- Ability to train and develop staff toward their full potential
- Ability to deal with difficult personnel issues
- Train and lead others
- Willing to work beyond normal hours (incl. weekends and holidays) at minimal notice
