The Dispatcher will own all aspects of the transactional logistics schedule and office responsibilities for their assigned territory, including supervising personnel, making transportation decisions, and adhering to safety policies. They will be a key decision maker in determining which transportation means is optimal for both cost and time efficiency, and will maintain excellent service standards, respond efficiently to customer inquiries, and strive for high customer satisfaction.
Requirements
- High school diploma, GED, or 3 years of applicable experience
- 2 years work experience
- 2 years experience managing one or more employees
- OR 1 year of experience with WillScot
- MS Office/Excel/Word/Outlook experience
- Experience working directly with customers by phone and email
- Strong customer service orientation, active listening, excellent oral/written communication
- Ability follow direction and meet deadlines in a fast-paced environment
- Experience applying creativity to problem-solving
- Build sustainable relationships and trust with vendors through open, proactive communication
- Ability to effectively manage multiple, changing priorities in a fast-paced environment
Benefits
- Medical
- Dental
- Vision
- Disability
- Life insurance
- Paid time off
- Tuition reimbursement
- Retirement savings plan with company match