Operations Manager

Role Overview

The Operations Manager has complete responsibility for inbound operations, outbound operations, or a cross-functional process responsibility within the fulfillment center on a specified shift or across multiple shifts. The role requires leadership, safety, and operational expertise to manage a team and achieve financial and operational goals.

What You Will Do

The Operations Manager will be responsible for keeping the team safe, serving as a leader to team members, setting operational and financial goals, and achieving them. They will also evaluate and build their team, coach and teach team members, and align with enterprise-wide initiatives.

Why It Might Be a Fit

The Operations Manager will be a fit for someone who is committed to excellence, has good attention to detail, and can work independently and as a member of various teams. They should be able to understand and follow written and verbal process instructions, have strong verbal, written, and phone communication skills, and be bilingual.

Requirements

• Bachelor's degree from an accredited university or 2+ years recognized fulfillment experience
• Direct leadership experience for an hourly employee population
• Experience with performance metrics, process improvement, and Lean techniques
• Experience with a contingent (temporary) workforce during peak seasons
• Leadership experience in a manufacturing, production, or distribution environment

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance
• Bonus pay