Lead Administrator L1 will provide technical expertise in architecture planning and design of the concerned tower and manage its day-to-day operations.
Requirements
- Adequate support in architecture planning, migration & installation for new projects in own tower
- Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc.
- Conduct technology capacity planning by reviewing the current and future requirements
- Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues.
- Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower
- Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges
- Develop shift roster for the team to ensure no disruption in the tower
- Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc.
- Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps
- Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness
- Resourcing, forecasting talent requirements, hiring, training direct reportees, talent management, performance management, employee satisfaction and engagement
Benefits
- Flexible work options
- Training and development opportunities
- Employee recognition and appreciation
- Performance bonuses
- Comprehensive health insurance
- Retirement plan
- Paid time off
- Relocation assistance
