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Job description
Wipro Limited is hiring a Senior Analyst to provide technical support to the process, actively resolve client issues, and meet process SLAs. The role involves managing transactions, fielding client help requests, and updating availability in the RAVE system. The Senior Analyst will also record and track queries, follow standard processes, and provide excellent customer service through effective diagnosis and troubleshooting.
Company
Tech, Software & IT Services
Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs.
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