SERVICE DESK LEAD L1

The Service Desk Lead L1 role involves supporting service desk agents in delivering customer service and managing escalated work orders. The ideal candidate will have 3-5 years of experience in service desk management and possess strong communication and leadership skills.

Requirements

• 3-5 years of experience in service desk management
• Strong communication and leadership skills
• Ability to work collaboratively with other teams
• Experience in managing process changes and technical updates

Benefits

• Wipro Limited
• Competitive salary
• Opportunities for career growth and development
• Collaborative and dynamic work environment