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Job description
The Technical Lead L1 role involves overseeing process delivery, resolving technical escalations, and developing technical capability within the Production Specialists. The candidate will review daily transactions, support team improvement, and ensure standard processes are followed. They will also handle technical escalations, provide product support, and build people capability to maintain superior customer service levels.
Company
Tech, Software & IT Services
Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs.
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