Join Wiz, a company that reinvents cloud security, as a Solutions Support Engineer Manager to lead a global team responsible for providing technical support experience. Manage a team of Technical Support Engineers, ensure successful training and onboarding of new hires, and drive projects to improve team productivity.
Requirements
- 1+ years of experience managing external technical support teams
- 5+ years of hands-on, technical experience in customer support, technical support, system administration, or related customer-facing role
- 5+ year experience with Cloud technologies (Azure, AWS, GCP)
- Experience with Kubernetes, system virtualization, on-prem and/or hybrid cloud computing, cloud identity and security systems, cloud monitoring and logging, as well as local and cloud storage
Benefits
- Medical, dental and vision insurance
- Home Office Setup reimbursement
- Flexible Spending Accounts
- Monthly Connectivity reimbursement
- Employee Assistance Program (EAP)
- Short- and Long-term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan (with employer match)
- Flexible paid time off + 11 paid holidays
- Paid leave programs, including parental, pregnancy health, medical and bereavement leave
