Support Engineer Intern

We are looking for a Support Engineer Intern to join our team at Worldline. As a Support Engineer Intern, you will be responsible for providing support to customers, responding to email queries, and logging tickets using our defined tracking software. You will also be responsible for generating weekly reports, conducting customer satisfaction surveys, and performing other tasks as required.

Requirements

• Degree holder, fresh Graduates are encouraged to apply
• Good communication skills in English and other languages is a plus
• Experience in a customer service industry/call center customer handling is an advantage
• Good interpersonal skills and customer interface skills – both on the phone and in person with customers and colleagues
• Ability to give specific and clear instructions and problem-solving advice
• Good personal time management and task organization
• Ability to work well in a team and in a target oriented environment