Help Desk Support

Wunderlich-Malec Engineering has an IT Helpdesk Support Specialist position available in Eden Prairie, MN. This person will provide IT support via phone, email, and remote desktop control for office and field users across multiple locations.

Requirements

• Three to Five years of IT experience providing user support service in a complex business environment
• Experience in using and supporting desktop applications
• Experience in applications: Windows 10, Office 365, and Apple iOS
• Basic understanding of networking and DNS
• Good understanding of computer systems, mobile devices, and other tech products

Benefits

• Medical
• Dental
• Vision
• Basic and Supplemental Life and AD&D
• Long Term Disability
• Voluntary Short Term Disability
• Healthcare & Dependent Care Flexible Spending Accounts
• Health Savings Account
• Paid Time Off (PTO)
• Paid Holidays
• Tuition Reimbursement
• Referral Bonus Program
• 401(k)/Profit Sharing
• 100% ESOP (Employee Stock Ownership Plan)
• Employee Assistance Program
• Will Preparation Resources
• Worldwide Travel Assistance