As a key member of the Technical Support team, this role is focused on receiving and processing of files to a quality that meets the specifications of the destination, within the SLA. The role involves troubleshooting, resolving or managing the resolution of system issues, and communicating with customers and stakeholders.
Requirements
- Experience in a relevant position
- Experience in software testing and correction
- Consistent performance under pressure
- Demonstrated success at troubleshooting and excellent communication skills
- Strong knowledge/skills in at least 4 areas from the list below: No-SLQ (Mongo), Linux/UNIX systems, JSON and XML syntax, RESTFul API, GIT, Basic scripting and programming: XML, JavaScript and Bash
Benefits
- Health benefits
- Paid time off
- Retirement plan