Client Success Manager
Yellowstone ForeverUnited States
Posted July 31, 2025
50000 - 100000 USD
Full Time
About the Company
Yellowstone Local is a recruiting partner for skilled trade companies, helping them hire better people with systems that work.
Job Description
Client Success Manager role involves leading business owners through change, driving outcomes, and owning client relationships end-to-end. The role requires strong leadership, written communication, and process-oriented skills.
Requirements
- 3+ years in client success, account management, customer onboarding, or implementation with SMB clients
- Proven experience leading clients through change, not just supporting them
- Strong written communication (you will live in Slack and email)
- Competence with modern SaaS tools (CRM, ticketing, docs, async workflows)
- Experience running recurring client meetings and driving action items to completion
Benefits
- Blue Cross Blue Shield medical insurance
- Flexible PTO (typical 12 to 15 days)
- Standard holidays
- Two weeks off at the end of the year (CSMs coordinate coverage)
- 12-week maternity leave
