Wellness Consultant - French Creek YMCA

The Wellness Consultant assists in membership growth and retention through leadership and continuous follow through with members. Tasks include phone and in-person interaction with prospective and current YMCA members, administrative activities such as membership and program enrollment, and on-boarding new members through the new member orientation process.

Requirements

• Creates and maintains a member-focused atmosphere
• Greets all members and guests in a professional and friendly manner
• Conducts cause-driven facility tours for prospective members
• Supports the membership staff in delivering general member services
• Regularly circulates through the Wellness Center, actively and purposefully interacting with members
• Provides support to members in individual goal achievement
• Maintains sensitivity and patience when interacting with members
• Follows all YMCA policies and procedures
• Ensures the disinfection, cleanliness and maintenance of all Wellness Center equipment
• Accurately complete data entry and maintain records
• Assess program and service options provided to ensure the needs of the community are being met
• Be visibly involved with members, volunteers and staff in a positive, friendly manner
• Participate in and support association events and fund-raising activities

Benefits

• Free membership to your local YMCA
• Discount to YMCA programs including childcare
• Additional employee discounts at many places in and around town
• Comprehensive Benefits Plan including Health, Dental, Vision, Employee Assistance Plan
• Retirement 8% paid by the YMCA of Greater Cleveland and paid vacation