Technical Account Manager

Role Overview

Join our team as a Technical Account Manager and own long-term relationships with our global clients. You’ll be the main point of contact for non-support requests, coordinate priorities across internal teams, and ensure high client satisfaction and retention.

What You Will Do

Own post-sales client relationships, manage ongoing client communication, facilitate feature request discussions, align priorities and communicate them proactively to clients, and lead regular calls and meetings with VIP clients.

Why It Might Be a Fit

Combine strong client communication skills with an understanding of Forex and trading infrastructure, and be able to work with distributed teams and coordinate across Product, Engineering, Support, and Management.

Requirements

• 3+ years of experience in a B2B post-sales role
• Experience working with Forex brokers, trading platforms, liquidity providers, or financial/trading infrastructure
• Solid understanding of how Forex broker businesses operate
• Experience managing ongoing client relationships with multiple stakeholders on the client side
• Strong written and verbal communication skills in English

Benefits

• Competitive compensation package
• Office-based role
• Learning & Development support for professional growth
• Paid annual leave and sick leave
• Company events and celebrations
• Anniversary and birthday gifts
• Career growth opportunities
• Supportive, inclusive environment focused on teamwork and open communication