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Job description
The Export Agent facilitates the shipment of cargo via air and/or ocean transport. The Export Agent is responsible for receiving shipping instructions and following customer specific guidelines in the preparation and transmission of export transactions. This includes processes from booking through confirmation of shipping.
Take booking requests, ensure bookings are made at current and accurate rates, consolidate and route shipments based on local office procedures. Communicate with carriers, origin and destination locations regarding shipment status, special handling and delivery processes.
Must possess excellent customer service skills with the ability to grasp extensive knowledge while dealing with a variety of people. Must have strong organizational and time management skills.
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Company
Transportation & Logistics • Retail
Yusen Logistics is an insight-driven logistics partner offering a comprehensive range of services including international freight forwarding, contract logistics, supply chain solutions, and industry insights. With a global network spanning 46 countries and over 25,000 employees, Yusen specializes in sectors like automotive, aerospace, healthcare, and retail, providing cost-effective solutions through skilled teams, advanced technology, and sophisticated equipment. The company's focus on deep customer understanding and its expanding presence in emerging markets sets it apart in the industry.