CSM

Zabota is hiring a Customer Success Manager (CSM) for a fast-growing Facebook Group marketing agency. The CSM will lead strategy, maintain client relationships, and ensure campaigns stay on track.

Requirements

• Experience in Customer Success, Account Management, or Client Services within a marketing agency or service business.
• Strong communication and relationship-building skills.
• Experience managing teams or cross-functional workflows.
• Understanding of social media marketing or online communities.
• Highly organized with strong attention to detail.
• Comfortable handling high client volume in a fast-paced environment.
• Proactive mindset with strong ownership and accountability.

Benefits

• Full-time core schedule aligned with EST hours
• Quarterly churn bonuses
• Upsell commissions
• $120K–$140K+ for top performers