Software Engineer II

Join a collaborative engineering team building backend functionality for Zendesk's ITSM product, focusing on Ruby on Rails.

Requirements

• Professional experience building backend applications with Ruby on Rails.
• Strong understanding of backend engineering fundamentals, including APIs, databases, testing, debugging, and application performance.
• Experience writing clean, maintainable, and well-tested Ruby code.
• Strong communication and collaboration skills, with the ability to give and receive feedback constructively.
• A proactive, growth-oriented mindset and curiosity to learn new tools, technologies, and approaches.
• Open to using generative AI tools in daily work to improve productivity, accelerate problem-solving, and support engineering workflows.
• Ability to troubleshoot production issues and contribute thoughtfully to engineering decisions.

Benefits

• Bonus
• Benefits
• Incentives