Operations Officer - Customer Service (Financial Account) | Day shift | Onsite

ZigZag is seeking an Operations Officer to provide administrative and operational assistance across collections, credit, and support. The role involves processing funding contracts, approving endorsements, and assisting brokers with aged debtors. The successful candidate will contribute to the company's mission of excellence, innovation, and client satisfaction in the financial services industry.

Requirements

• Degree or certificate qualification in business, finance, administration, or a related field
• Experience in financial services, including risk management, risk analysis, lending, credit assessment, financial analysis, financial reporting, and customer relations
• Understanding of premium funding models, loan structuring, and financial regulations
• Strong analytical skills and problem-solving ability
• Excellent communication and interpersonal skills
• Proficient with computer systems and programs
• Well-developed oral and written communication skills
• Sound time management skills and excellent attention to detail

Benefits

• Career growth and development opportunities
• Diverse, inclusive, and equitable workplace
• Guided by transparency and agility
• Environment where everyone is valued and empowered to thrive