Join our winning team, 1915 South, as an Associate of Technology. The Associate of Technology is an entry-level front-line IT support owner for end users across the organization.
Requirements
- Associate degree in IT, computer science, or related field, OR 1+ year of help desk / desktop support experience
- 1–3 years of help desk, desktop support, or end-user IT support experience
- Working knowledge of Windows 10/11, Microsoft 365, Active Directory, and basic networking concepts (DNS, DHCP, VPN)
- Experience with ticketing platforms, endpoint management, and IT documentation
- Strong written and verbal communication; ability to translate technical issues into plain language for end users
- Strong problem-solving and organizational skills; customer-service mindset; remains calm and professional under pressure
Benefits
- Comprehensive benefits package for you and your family, including medical, dental, vision, disability, and life insurance
- Paid vacation and sick leave
- 401(k) retirement plan with company matching contributions
- College tuition support through Thomas University
- Generous employee discounts on furniture
