IS Analyst Senior Associate - Digital Workplace (JP9973)
3 Key ConsultingThousand Oaks, California, United States
Posted March 22, 2022
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Full Time
About the Company
3 Key Consulting is a specialized staffing and consulting firm with 12 years of experience placing business and IT professionals in the life sciences and healthcare sectors. Leveraging a broad network of industry experts and partnerships with leading academic institutions, the firm offers a full suite of talent acquisition services—including PEO, compliance, and niche domain staffing in biomedical, pharma, medical devices, and business intelligence. Its core focus on people, process, and technology enables faster, cost‑effective solutions that improve workforce productivity and market efficiencies. 3 Key’s collaborative culture and commitment to delivering better, faster, and more efficient staffing and consulting services distinguish it as a trusted partner for organizations seeking high‑quality talent and operational excellence.
Job Description
IS Analyst Senior Associate - Digital Workplace role supporting IT team in Thousand Oaks, CA, with initial 3-month contract and likely extensions. Responsibilities include supporting deskside services, guiding outsourced activities, and supervising end-user support.
Requirements
- Bachelors degree or Associates with 4-6 YOE with user desk side support
- Ability to work in a fast-paced, highly technical environment
- Excellent customer service skills with expertise in troubleshooting, diagnosing and solving complex problems
- Experience delivering end user & desktop support services within regional or global companies required
- Familiarity with supporting multiple device platforms – Windows, iOS, MacOS
- Working knowledge of ITIL methodologies and systems
- Experience successfully leading or delivery projects that impact an entire organization
