Credit Controller

Role Overview

We're seeking a Credit Controller with experience in customer experience (CX) or dispute resolution to manage accounts, foster positive client relationships, and resolve issues efficiently. The role involves preparing timely reports, processing cash receipts, and negotiating with third-party debt collection agencies.

What You Will Do

Day-to-day responsibilities include preparing reports, processing cash receipts, establishing action plans to resolve older credit amounts, meeting with third-party debt collection agencies, and reviewing processes to reduce debtor days.

Why It Might Be a Fit

The ideal candidate will have previous experience in end-to-end credit control and accounts receivable processes, exceptional client service skills, and strong written and verbal communication skills.

Requirements

• Previous experience of end-to-end credit control and accounts receivable processes
• Exceptional client service skills
• Strong written and verbal communication skills
• Ability to build relationships with multiple internal and external stakeholders
• Attention to detail, including fast & accurate data entry
• Ability to multi-task
• Advanced computer software skills, including Excel and other accounting packages

Benefits

• Competitive salary
• 25 days leave a year
• Health contribution
• Range of benefits to suit
• Three charity days allocated to support a cause that matters