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Job description
Reporting to the Cloud Engineering Operating Systems Operations Manager, the Senior Citrix Engineer plays a critical role in supporting, maintaining, and evolving the Citrix and virtual desktop services delivered to internal and external customers globally from the 24x7 Global Operations Centre.
Administer, support, maintain our global hosting platform, ensuring Citrix services remain highly available, secure, cost-effective, and performant in line with architectural design and SLAs.
This role is ideal for a senior Citrix engineer who brings extensive technical expertise, intellectual curiosity, and a proactive approach to continuous improvement, with strong service ownership, disciplined SLA-driven execution, and a customer-first mindset.
Company
Tech, Software & IT Services
The Access Group is a leading UK‑based provider of business management software, serving over 160,000 small and mid‑size organisations across Europe, the United States and APAC. With a workforce of more than 9,700 employees, the company focuses on delivering cloud‑native, AI‑enhanced solutions that help employees streamline core processes and concentrate on strategic priorities. Its product portfolio spans financial, ERP, CRM, accounting, payroll, HR, document management, business intelligence, manufacturing, service management, payments and broader SaaS offerings. By integrating these tools into a unified, cloud‑first platform, The Access Group enables organisations to improve operational efficiency, gain real‑time insights, and accelerate digital transformation.
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