Senior Key Account Manager

Senior Key Account Manager responsible for managing overall account profitability, ensuring client onboarding, and developing social commerce strategy for international brand owners.

Requirements

• Performance Management
• Customer budget management
• P&L execution
• Optimal product presentation and visibility
• Coordinating with internal and external parties
• Establishing and monitoring key performance indicators
• Advising and executing end-to-end social commerce strategy
• Coordinating with internal and external parties to troubleshoot and resolve business issues
• Supporting Brand management team
• Building strong rapport with clients
• Partner Service
• Managing client relationships and retaining client satisfaction
• Advising clients on online sales growth
• Managing e-commerce sales of large brand owners
• Ensuring regular reviews with customers
• Identifying additional opportunities for enhancements and improvements
• Inventory management
• Presenting analysis and recommendations to key stakeholders
• Business Development
• Developing strategic direction and plans
• Pitching new potential client brands and designing Ecommerce solutions
• Working closely with Solution design and business development
• Managing new and current partner revenue model
• Agreeing to final SOW commercial condition
• Team Management
• Managing a team of 4+ Senior Account Managers
• Identifying and coaching team members to take on higher levels of responsibility