BBD - Relationship Manager (Outsourced)

This role is responsible for developing and maintaining business relationships with SBF clients, identifying and improving service, and improving customer satisfaction. The Relationship Manager will lead meetings, resolve issues, and contribute to the overall growth of the customer base through financial products and services. The role involves maintaining compliance with regulations and best practices.

Requirements

• Good knowledge of ADIB’s Business Banking products & services
• Experience of credit analyses
• Good knowledge of ADIB’s Operational Policies & Procedures
• Proficient in credit appraisal techniques including credit, risk, business & financial analysis
• Knowledge of Business Relationship Management
• Fair Knowledge of UAE banking practices, regulations & risks
• Good Knowledge of Anti-Money laundering regulations issued by the UAE Central Bank and other regulatory authorities
• General awareness of competitors in the local market
• Excellent knowledge of service standards
• Knowledge of Cross Sales
• Computer skills
• Excellent Communication Skills