Call Center Agent
ADIBAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates
Posted January 7, 2025
Full Time
About the Company
ADIB is a leading Islamic bank headquartered in UAE, providing personalized and digital banking services to over 1 million customers.
Job Description
This Call Center Agent role focuses on driving call center performance through outbound and inbound calls. Responsibilities include handling customer inquiries, accurately entering data, and exceeding sales targets. The role requires adherence to ADIB policies and maintaining customer relationships.
Requirements
- Handle inbound & outbound calls
- Provide customer support and answer product/service questions
- Follow up with customers via telephone and email
- Obtain customer information and manage data
- Adhere to ADIB policies